STORE OPERATIONS 2025 AGENDA

RETAILER DISCUSSION TOPIC LIST

TECHNOLOGY IN THE STORE

• POS and MPOS, SCO and JWO

• Computervision

• Sensor-based tech

• Cameras

• Shelf labels

• AI/ML

• Associate communications

• Chipotle’s Autocado, Chick-fil-A’s lemon

  squeezer (1.6 million pounds of lemons per day)

DIGITAL TRANSFORMATION & OMNICHANNEL

ASSOCIATES

• Prioritizing store teams while holding the line on costs

• Training

• Task management

• Costco will be paying $30 per hour

• Shift differentials in payment

• Staffing stability

STORE CUSTOMER EXPERIENCE

• Omnichannel: inventory and replenishment

• Getting customers to come into the store

• Returns

• Less interaction with associates, or more?

OUR ESTEEMED CONFERENCE SPONSORS!

Great reviews from 2024!

“Thank you for having us.  It was such a great event and I had plenty of take aways from the group that was present.This is definitely an event I can see myself returning for, again and again.”

“Thanks Cathy. I really enjoyed it. Great job and see you next year!”

“Thanks so much for the invite – will dedicate more time to my travel schedule for the next meeting and be able to attend all of the sessions.  It was incredibly insightful and I left with several key takeaways”

“Learnt so much as always! So good to see everyone- thank you all for the amazing discussions. And well done Cathy on another awesome event!”

“Just wanted to say a huge thanks for organising a fantastic event. It was invaluable to myself and the team to meet with retailers, build connections and understand the challenges they are facing.”

“As always a great event, great participants and great discussion. I am glad I am able to present, participate and contribute in a meaningful way to the discussion. Looking for to seeing you again soon. Thanks”

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